Help – Heritage Onion Farms

24/7 Support

Need Help?

Contact Us

Our customer service team is available to assist you with any questions or concerns you may have. You can reach us by phone, email, or live chat during our business hours.

Product Information

We take pride in our onions and want to ensure that you have all the information you need to make an informed purchase. Please refer to our product pages for detailed descriptions, ingredients, and nutritional information.

Wholesale Orders

We offer wholesale pricing for bulk orders of our onions and onion products. Please contact us for more information about our wholesale program and pricing.

FAQ

What shipping options do you offer?

We offer standard shipping and expedited shipping options for all orders. Shipping rates and delivery times may vary depending on your location. Please refer to our shipping page for more information.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package online and receive real-time updates on its delivery status.

What is your return policy?

We stand behind the quality of our products and offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact us within 14 days of receipt to arrange for a return or exchange.

Are your onions organic?

Our onions are not certified organic, but we use natural and traditional farming methods to ensure the highest quality and best flavor. We do not use synthetic pesticides or fertilizers on our crops.

Can I visit your farm?

We do not offer farm tours or visits at this time for safety reasons. However, we are happy to answer any questions you may have about our farming methods and products.

Heritage Onion Farms